Have you received negative reviews online? Have you ever reviewed a restaurant, hotel or other service online before making a decision? Of course you have and so have millions of others. In fact consumers trust peer recommendations much more than advertisements. Are you focused on your online reputation? Do you know what people are saying about you online?
Your online reputation should be actively monitored and doing so can prove to be a difficult task without the right tools. There are thousands of review sites and new ways for customers to discuss their feelings towards your business are popping up at an enormous rate. The social factor of the internet can no longer be ignored.
We will help you maintain a constant relationship with your customer base and help funnel negative reviews to you, so that you can rectify the situation before it gets out of hand. If you already have a problem, please give us a call today and we will set you up with a free consultation with our ORM specialist.